Pline Product Docs
  • 🚀Introduction
    • Key Features
    • Key Terminologies
  • Pline Browser Extension
  • Signing Up for Pline
    • Signing Up for Pline
  • Automated Data Extraction Mode
    • How to Build an Automation Workflow
    • How to Run an Automation Workflow
    • Inner Page Data Extraction
    • Limit Record Extraction
    • Wait Timer for Automation
    • Add to Existing Dataset
    • Multi Type Data Selector
  • Browse and Capture
    • How to Build a Browse & Capture Workflow
    • How to Run a Custom Browse and Capture Workflow
    • Multi-Tab Data Extraction
    • Add Alternate Selectors
  • Workflows
    • Custom Workflows
    • Prebuilt Workflows
    • Workflow Status
  • Pline Platform Navigation
    • Accessing Datasets
    • Editing Datasets
    • Filtering Datasets
    • Downloading Datasets
    • Tracking Workflows
      • Delete Workflow
      • View Workflow History
    • Updating Profile
    • Credit Usage
    • Field Name Recommendations
  • Team Collaboration
    • Inviting a New Team Member
    • Managing Team Members
    • Roles in Team Colloboration
  • Scheduling Workflows
    • Creating a New Schedule
    • Managing Scheduled Workflows
    • Viewing Scheduled Run Details
    • Workflow Schedule Status
    • Proof of Record
  • Release Notes
    • Pline v 1.10.8
    • Pline v 1.10.7
    • Pline v 1.10.6
    • Pline v 1.10.5
    • Pline v 1.10.4
    • Pline v 1.10.3
    • Pline v 1.10.2
  • Platform Domain Change & Extension Sync
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On this page
  • What's Changed?
  • What Happens if I Use the Old Domain?
  • How to Resolve the Issue
  • Action Steps for Users:
  • Need Help?

Platform Domain Change & Extension Sync

We are excited to inform you about an important update regarding the Pline platform. As part of our ongoing improvements, we have moved our platform domain from platform.pline.io to platform.pline.ai. Here's everything you need to know about this change, how it affects your workflow, and what you can do to ensure a smooth transition.

We want to reassure you that this domain change will not affect any data you have in your account. All your data, workflows, and settings will remain intact, and there will be no data loss or disruption caused by this transition. The only change will be how you access the platform and use the extension.

What's Changed?

  • Platform Domain Migration

    • The Pline platform has moved from platform.pline.io to platform.pline.ai.

    • From now on, the Pline browser extension will only sync with the new platform.pline.ai domain, not the old platform.pline.io domain.

  • Extension Compatibility

    • The new version of the extension will not be compatible with the platform.pline.io platform so users need to switch to platform.pline.ai.

What Happens if I Use the Old Domain?

  • If you use the extension with platform.pline.io, you may experience conflicts due to the platform and extension no longer being in sync.

  • The extension may not function as expected when connected to the platform.pline.io domain, and you may encounter errors.

How to Resolve the Issue

  1. Uninstall the Old Extension

    • Uninstall the existing version of the extension from your browser.

  2. Install the New Version

    • Visit the Chrome Web Store and install the latest version of the Pline extension that is compatible with platform.pline.ai.

  3. Log in through the Extension

    • After installing the new version, log in directly to platform.pline.ai via the extension. This will ensure your extension fully syncs with the new domain and avoids conflicts with the old .io domain.

  4. Update Your Bookmarks

    • If you have bookmarked the old platform.pline.io domain, we recommend removing that bookmark and replacing it with platform.pline.ai.

    • Accessing the platform through the old domain may cause problems with your extension's functionality.

Action Steps for Users:

  • Uninstall and Reinstall the Extension: Uninstall the old version of the extension and install the new version from the Chrome Web Store.

  • Log in through the Extension: After installing the latest extension, login to platform.pline.ai directly via the extension.

  • Update Bookmarks: Remove any bookmarks pointing to platform.pline.io and add the new platform.pline.ai domain.

Need Help?

If you encounter any issues or need assistance with the transition, our support team is here to help. You can reach us at support@pline.ai for any questions or troubleshooting needs.

Thank you for your understanding, and we look forward to delivering an even better experience with the new platform!

PreviousPline v 1.10.2

Last updated 1 month ago